Trailblazer PACESETTER Late Bloomer
Company Narrative
Capital One, a financial services company, has been ranked as a PACESETTER on the Women’s Power and Influence Index.
Capital One ensures fair pay regardless of gender, race, or ethnicity through regular compensation reviews, achieving pay parity. Additionally, Capital One offers professional development and mentorship programs such as the Women In Tech internal program. To support employee work-life balance, birthing mothers can take up to 18 weeks of paid maternity leave and are offered access to their Future Moms Program, which gives employees access to a registered nurse who can answer questions. Non-birthing parents have access to up to 8 weeks of paid leave. Within the community, the CapitalOne Coders program works closely with organizations such as Girls For a Change.
As of 2021, women constitute 51.86% of the total workforce and 32.76% of leadership at Capital One, with the fraction of women in leadership increasing by 3.78% since 2021.
Sufficient information related to women’s recruitment strategies, subsidized child care, and harassment/discrimination training could not be found.
Workforce Profile
Equitable Pay
✓ Does the company demonstrate a clear and transparent commitment to equal pay?
Pay equity is central to our values of Excellence and Do the Right Thing and has long been a core tenet of our pay philosophy. Ref: Pg 36, Capital One Diversity Report 2022
✓ Does the company perform an annual analysis of gender pay equity and pay disparities?
Capital One is committed to paying associates equitably – across gender as well as race and ethnicity. That requires us to regularly review our own pay practices and associate pay. We review groups of associates in similar roles, accounting for factors that appropriately explain differences in pay such as job location and experience. We have evaluated base pay and incentives for all associates globally. Ref: Pg 36, Capital One Diversity Report 2022
✓ Do female employees earn at least 95% of what their male counterparts earn?
Our aggregated adjusted 2021 pay gap results show that we pay women globally 100 percent of what men are paid and we pay people of color in the U.S. 100 percent of what white associates are paid. Ref: Pg 36, Capital One Diversity Report 2022
Career Growth
✓ Does the company demonstrate a commitment to actively attracting, retaining, and/or promoting women within the organization?
“Through sustained focus, the representation of women in leadership roles has grown consecutively each year since 2015.” Ref: Pg 36, Capital One Diversity Report 2022
✓ Does the company provide professional development programs designed specifically for female employees?
“Empowher strives to add value in our communities; recruit, develop and retain great women; and increase engagement at all levels, across all geographies. u Launched inspiring #courageto campaign during Women’s History Month to elevate women who boldly challenge the status quo in the workplace, home and community u Hosted two-day Women’s Leadership Summit” Ref: pg.32, Capital One Diversity Report 2022
✓ Does the company provide professional development programs designed specifically for diverse employees?
“Empowher strives to add value in our communities; recruit, develop and retain great women; and increase engagement at all levels, across all geographies. u Launched inspiring #courageto campaign during Women’s History Month to elevate women who boldly challenge the status quo in the workplace, home and community u Hosted two-day Women’s Leadership Summit” Ref: pg.32, Capital One Diversity Report 2022
✓ Does the company offer a formal mentoring program to support the career advancement of all female employees?
“Women in Tech (WIT) is an internal program to elevate our focus on and support of women working in technology. The program offers support and development resources like mentoring, speaker training, skill building, community partner work, and leadership training.” Ref: Capital One Women Groups
✓ Does the company offer a formal mentoring program to support the career advancement of diverse employees?
“Launched development and mentorship programs with targeted approaches to help associates strengthen their skill sets and advance their careers: Leaders of Color, a partnership of Blacks in Tech and the Information Technology Senior Management Forum; Blacks in Tech Rise Up mentorship program; Hispanic IT Executive Council (HITEC) Executive Educational Program, pairing Hispanics in Tech associates with mentors from Fortune 500 companies; Hispanics in Tech Mentorship Circles; LeadHERship1 for emerging women leaders” Ref: pg.35, Capital One Diversity Report 2022
✘ Does the company have policies and programs in place to actively recruit female candidates?
Information regarding this criterion was unavailable or incomplete.
✓ Does the company have policies and programs in place to actively recruit diverse candidates?
“Capital One engages in 100+ events annually and partners with organizations who share our goals of increasing workforce representation and belonging as we seek to reach talent from underrepresented groups and help ensure a more equitable future for all. We remain focused on growing relationships, investment and campus presence at Historically Black Colleges and Universities (HBCUs) and Hispanic-Serving Institutions (HSIs).” Ref: pg.10, Capital One Diversity Report 2022
Work-Life Balance
✓ Does the company demonstrate a commitment to providing support and/or time off for women with children?
“It can be challenging to juggle work and family responsibilities, especially when something comes up at home, like an interruption in normal care arrangements. We want to help associates live their best lives in and out of the workplace. That’s why our benefits include solutions that support them as they take care of their family at every stage.” Ref: Capital One Parents
✓ Does the company provide child care support for employees?
“We’ve partnered with Bright Horizons Care AdvantageTM to offer programs and perks that help associates navigate the needs at home over time. Associates are encouraged to find care through help like Sitter City, and also have access to back-up care if plans fall through. With Back-Up Child and Adult/Elder Care, they can connect to free backup programs for up to 15 days a year if their normal caretaking routine is disrupted.” Ref: Capital One Parents
✘ Does the company offer subsidized child care?
Information regarding this criterion was unavailable or incomplete.
✓Does the company offer paid maternity leave for birthing parents?
“Mothers can take up to 18 weeks of paid maternity leave at 100 percent pay for the birth of their child. We also offer prospective mothers the opportunity to enroll in our Future Moms Program, which gives our associates access to registered nurses who can answer questions, and help make good choices and follow their health care provider’s plan of care. All of which supports a safe delivery and a healthy child.” Ref: Capital One Parents
✓Does the company provide paid parental leave that extends beyond birthing parents to include surrogacy, adoption, and paternity leave?
“Other parental leave programs include leave for new parents, including paternity leave, families welcoming children by adoption, foster care and birth via a surrogate for up to 8 weeks of paid leave at 100 percent of pay.” Ref: Capital One Parents
✓ Does the company demonstrate a commitment to supporting the health benefits of its female employees?
“At Capital One, we are committed to providing options that give you what you want from a benefits plan: a wide range of plan options and benefits that allow you to Be Well — physically, emotionally, and financially — in ways that best fit your circumstances. Our goal is to provide a comprehensive and competitive set of benefits that offer flexibility and choice to meet your diverse needs.” Ref: pg.3, Capital One Health
✓ Does the company offer women-specific health benefits for female employees?
“All three medical plan options cover the same services and medications, and provide access to the same great network of providers and medical resources. In addition to common services, such as office visits, screenings, hospitalizations, etc., our medical plans also provide comprehensive coverage for ABA therapy, infertility treatments, transgender surgery, and more.” Ref: pg.7, Capital One Health
Workplace Standards
✓ Does the company have a policy listing prohibited behaviors, such as harassment and retaliation?
“Capital One is committed to maintaining a work environment that is free from all forms of unlawful discrimination and harassment. To that end, the Company does not tolerate harassment or discrimination in any form against any applicant, associate, third party, customer, or client based on:” Ref: pg.13, Capital One Code of Conduct
✘ Does the company mandate all employees to undergo harassment and discrimination training?
Information regarding this criterion was unavailable or incomplete.
✓ Does the company have a defined harassment policy that includes promptly addressing reported incidents?
“Capital One pursues all allegations of discrimination and harassment. Associates engaged in discrimination or harassment may be subject to legal action and discipline up to and including termination of employment. Threats or retaliation against individuals for reporting discrimination or harassment or participating in any related investigation is prohibited. Each of us should conduct ourselves professionally and report discrimination, harassment, or retaliation concerns to our manager, AR, or the Ethics Line.” Ref: pg.13, Capital One Code of Conduct
Stakeholder Engagement
✓ Does the company demonstrate a commitment to helping external stakeholders address gender equality issues?
“We know we can only build a pipeline of diverse talent by ensuring everyone has equitable access early on. The Capital One Coders program provides students with computer science education to inspire their confidence level and interest in STEM fields. Since its launch in 2014, Capital One technologists have worked directly with students to build a mentoring relationship as they explore technology through design thinking and coding.” Ref: pg.12, Capital One Diversity Report
✓ Does the company offer and support initiatives that promote gender equality in the community?
“Capital One Coders partners closely with organizations like Girls For a Change, which teaches coding fundamentals to middle school-aged Black girls. For Capital One Managing Vice President of People Tech Maureen Jules-Perez — who also serves as Girls for a Change’s Board Chair — the mission of the nonprofit parallels her motto of “Tech For Good,” which uses tech to improve social, environmental and economic outcomes.” Ref: pg.12, Capital One Diversity Report
✓ Does the company demonstrate a commitment to helping internal stakeholders/employees address gender equality issues?
“We believe that open dialogue and education are powerful tools to grow awareness, shared understanding and connection while inspiring action and progress. Capital One offers a robust DIB (Diversity, Inclusion & Belonging) learning portfolio to all associates.”Ref: pg.29, Capital One Diversity Report
✓ Does the company offer equity-focused trainings, speaker programs, or events for employees?
“2021 Diversity, Inclusion & Belonging Learning:
- 40+ learning resources accessible on demand to all associates
- 60+ instructor-led DIB trainings
- 39,000 associates engaged in bias mitigation training
- New DIB-specific learning pathways for U.K. associates
- Monthly “Invest in Yourself Days” offered curated DIB learning resources in the U.S. and Canada” Ref: pg.29, Capital One Diversity Report